Shipping policy

1. Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays).
  • You will receive a confirmation email once your order has been dispatched.

2. Shipping Rates & Delivery Times

  • Shipping costs are calculated at checkout based on your location and selected delivery method.
  • Estimated delivery times:
    • Standard Shipping: 3–7 business days
    • Express Shipping: 1–3 business days
  • Please note that delivery times are estimates and may vary due to external factors.

3. International Shipping

  • We offer international shipping to selected countries.
  • Delivery times vary by destination (typically 5–14 business days).
  • Customers are responsible for any customs duties, taxes, or import fees.

4. Delays & Issues

  • We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.
  • If your order is significantly delayed, please contact us and we’ll assist where possible.

5. Incorrect Address

  • Please ensure your shipping details are correct at checkout.
  • We are not responsible for orders shipped to incorrectly provided addresses.

6. Lost or Stolen Packages

  • Once an order is marked as delivered, we are not liable for lost or stolen packages.
  • If this occurs, please contact the shipping carrier directly.

7. Contact Us
If you have any questions about shipping, feel free to contact our support team with your order number.